Animal Policy
All of our stores are service animal and guide dog friendly. Whether you can bring your pet into stores is at the discretion of the individual store. To know more about the pet policy of a specific store, you can email us at info@seattleco.com. Regardless of whether a store is pet-friendly, you can always order […]
Load Shedding
Making sure you get your daily coffee is our top priority, and most of our stores have backup generators to keep you caffeinated through all of Eskom’s mood swings. If we do run out of power for any reason, please direct all your caffeine-deprived rage to @ESKOM_SA. If you have a query about a specific […]
Dietary + Lifestyle choice support
Halaal: All of the dairy we use is certified halaal and none of our beverages contain any alcohol. Our kitchen is NOT certified halaal, however, any food that contains pork is labelled. The muffins and croissants are freshly baked in-store every morning. Our Syrups: We make our chocolate syrup from scratch using cocoa and a […]
Decaffeination Process
Our Decaf Blend is achieved using a gentle, non-chemical carbon dioxide decaffeination process. The green beans are sent to a decaffeination plant where they are steamed and softened, then treated with liquified carbon dioxide to absorb the caffeine. The caffeinated carbon dioxide is then removed and the green beans are dried and roasted as normal. […]
Whole Bean Coffee
All our coffee is hand-roasted at our roastery in Muizenberg, Cape Town. Our beans are sold as whole beans in bags of 250g and are available at any of our café stores nationwide. If you do not have a coffee grinder at home, select stores will grind your beans on the correct setting for you.
Loyalty Program
Get started You can sign up for our loyalty program online or in-store to start collecting loyalty points to earn free coffee. Once you are signed up, you can key in your loyalty number at the till each time you pay. How do the points work? 1 beverage = 1 point. When you have […]
Sustainability
As you know, half the plastic used in the world is single-use items. The issues around renewable and non-renewable resources are very complex, but the sustainability hierarchy is irrefutable; first reduce, then reuse, THEN recycle. Our philosophy is simple. We don’t want to interfere with your drinking experience, instead, we reward you when you reuse. […]
I would love to work for Seattle Coffee Company! How?
We are always looking to add new baristas to our teams 😊 Here are a few things you need to know : We do not hire part-time employees. This is due to the extensive three-month training we provide. Due to this, we also do not hire schoolgoers. Please send an email with the subject: […]
Can I buy a franchise?
Unfortunately, we do not currently franchise our stores or mobile coffee units. Each province in South Africa has one or two existing joint venture partners. These partners hold the sole rights to opening and operating ALL of the Seattle Coffee Company sites in their region. All provinces have already been allocated, and contractually no other […]
